Privacy notice


Return policy

TURKUM INTERNATIONAL accepts return of the products on a case to case basis.



   Defective, damaged or miss-shipped items are eligible for a full refund. When requesting your refund, please be ready to provide our sales with photographs clearly showing the problem with the dresses.


The setting or your computer scan may alter the color of the pictures shown our website, slight color mismatches between the color of your item and the color shown on the screen may not mean the item is defective. However if you are confident that you have received the item in a wrong color , please contact our sales department to see if a return or refund is possible .


    We understand that ordering an item you your special occasion in an important undertaking .Your satisfaction is of the utmost importance to us .Upon the arrival of your package, we encourage you to check the package weather damaged or not ? If you are returning or exchanging items , please make sure they are in their original condition ?unworn, unwashed, unaltered , undamaged, clean free of lint and hair and with tags intact an attached , if not items cannot be returned or exchanged .
One year warranty is providing for all electronic items .if you feel disappointed with the item .tell us within 30 days of delivery. Items must be returned in original condition for refund/exchange .shipping cost incurred is on you .we understand the frustration you might have. Please contact us before opening any dispute or leveling any neutral/ negative feedback. We care about each buyer any will do our endeavor to fix any problem in a good business manner. Your satisfaction is always Our NO.1 priority


 1. Please kindly contact with our sales within 30 days after , include an explanation and photographs documenting the reason for the return .

 2. Once our company has approved your request ,please send the item and deliver by cheapest way.

 3. Your return will be processed within 1-3 business days, once your return is confirmed and inspected.

 Get further information on the return policy from

Product descriptions

TURKUM INTERNATIONAL tries to provide accurate description of the products included in the site. However it does not guarantee that the descriptions are accurate, reliable, current, complete and error-free. If any product from the site does not match the description, you can return it as per our return policy.

Pricing information

TURKUM INTERNATIONAL tries its best to provide accurate pricing information for all the products and services mentioned in the site. However, it cannot guarantee against pricing errors and in case the price has been mentioned wrongly, the site will reserve the right to cancel or not process the order. You will get notification regarding the same through emails and the site also reserves the right to correct the errors.

Product availability

 The site shares information regarding the availability of merchandise and this information can be used to estimate the time within which the company will ship the order. However, the site cannot guarantee immediate shipment after the order is placed as the inventory may vary. In case the shipment is delayed, the site will notify you through emails.