Shipping & Returns
All Orders are made to order and shipped from our warehouse in Istanbul, Turkey. Once an order is submitted, we begin to process it the following business day. Orders are packed and shipped wihtin 24 hours from Monday-Saturday. Orders placed on the Sunday and select holidays are processed on the next business day.
If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed and you will receive and email immidiatly.
Tracking information is emailed to you once the order is shipped out with those express shipping agnets Aramex, Fedex, UPS or DHL. Those shipping methods are optional and let us know if you need an additional or special shipping agents.
Time Of Dilevery
DHL / UPS / FEDEX / TNT : 3-7 WORKING DAYS.
TURKISH POST MAIL : 15-20 DAYS
To ensure your receive upon minimum tax we can declare as "GIFT/SAMPLE" with lower value. Any Import charge is on you. IF THE SHIPPING IS VIA FEDEX/DHL/UPS. BUYERS HAVE TO ADD EXTRA FEES OF SERVISE FOR REMOTE AREA.
MIKAT PRAYER WATCHES tries to provide accurate description of the products included in the site. However we cannot give 100% guarantee for product pictures accurate and it may has 2%color difference that is affected by photographer. If any product from the site does not match the description, you can return it as per our return policy.
All of our watches are in stock and will ship out immidiatly once the order is submitted. We have always ready stocks, if you would like to get wholsael price please kindly send us emial and we will try to give you discount up to 70% according to your quantity.
Shipping and tax
Shipping and tax amounts depend on the country and method of delivery and are calculated at the time of checkout. MIKAT will not responce and local tax that is charged in your delivery destinations. It depends on your country custom rules .
If for any reason you are not content with the item you have bought, you may return it to us within 30 days after delivery provided that the product is in its original package and undamaged. Please be kindly reminded that the customer is responsible for the return shipping costs. Once we receive the item and confirm it"s not damaged, your refund will be processed within 3-7 working days.
WARRANTIES AND REFUNDS
The warranty for Mikat watches is 2 years for digital products and 2 years for analog-digital ones from the purchase date. If your watch fails to operate to its specification during the warranty period, we, Turkum International, as the original supplier of your product, or an authorised Mikat Watches stock list, depending on your location, will repair or replace it. Warranties for other electronic products are on year.
Mikat Watches International Guarantee: If during the warranty period beginning on the date of purchase your watch becomes defective due to faulty materials or workmanship we guarantee to replace free of charge the defective part providing:
The watch has not been damaged due to accident, misuse, wear and tear, neglect or damage caused during transmit to and from the purchaser.
Repairs are only carried out by accredited Mikat Watches agents using correct spare parts.
That a proof of purchase is provided. Failure to enclose the proof of purchase could result in a charge being made.
Please note that the warranty does not cover the life of the battery or normal wear and tear of the case and strap.
The warranty does not cover any damage on any part of the watch resulting from abnormal use, lack of care, negligence, accidents, incorrect use of the watch and non-observance of the directions provided by Mikat Watches
If the problem is not covered by the warranty or if you warranty has expired, charges apply.
Free estimates will be given on chargeable repairs.
When returning your watch for service please pack it in a sturdy box (not the original presentation case) to ensure maximum protection.
Send it by registered mail with your proof or purchase and reason for its return. Include your name, return Address and daytime telephone number.
If you dont like the item you have received you can exchange to any other items with the same price, return shipping cost will be paied by buyer if the item is same as discribed. If the item that you received is not same as discribed MIKAT will pay wll return costs to buyer.